Legal
Terms & Conditions
These terms govern your use of this website and our made-to-order services. By using the site, you agree to them.
Last updated: 26 June 2026
Acceptance of terms
By accessing or using the GLISORA website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the site.
Made to order & pricing
All pieces are made to order. We do not sell or charge through this website. Prices are quoted individually based on materials, stones and specification, and are confirmed directly with you — every product is offered on a "price on request" basis.
Enquiries & orders
Submitting an enquiry, including via WhatsApp, does not constitute a binding order. A made-to-order piece becomes confirmed only once details and terms are agreed directly with our concierge. We reserve the right to decline any enquiry.
Product representation
We take care to present our work accurately. As pieces are hand-made and stones are natural, slight variations in colour, dimension and appearance from website imagery are inherent and to be expected — they are a hallmark of hand craftsmanship, not a defect.
Certification
Where a piece is described as featuring a certified diamond, the relevant GIA or IGI grading report refers to that specific stone. Certification documents are provided with the finished piece.
Intellectual property
All designs, photographs, text and other content on this site are the property of GLISORA and are protected by intellectual-property laws. They may not be copied, reproduced or used without our written permission.
Acceptable use
You agree not to misuse the website, attempt to gain unauthorised access, or use it for any unlawful purpose.
Third-party services
Our website links to WhatsApp for enquiries. Your use of that service is governed by its own terms and policies, over which we have no control.
Limitation of liability
To the fullest extent permitted by law, GLISORA shall not be liable for any indirect or consequential loss arising from your use of this website. Nothing in these terms limits liability that cannot be excluded by law.
Governing law
These terms are governed by the applicable laws of the jurisdiction in which GLISORA operates, and any disputes shall be subject to the exclusive jurisdiction of its courts.
Changes to these terms
We may revise these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
Contact us
If you have any question about these terms, please reach out through our contact page.